Help center

How can we help?

Guides for every part of Trussi, written for the office and the field.

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7 articles

Getting started

Signing in, finding your way around, the home dashboard, notifications, and the mobile app.

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10 articles

Projects & pipeline

Creating projects, leads versus projects, pipeline stages, the project tabs, customers, and appointments.

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6 articles

Production & scheduling

The production hub, scheduling crews and trades, material orders, subcontractors, and in-house inventory.

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6 articles

Finance & payments

Invoices, collecting payments, returned payments, and sending spend and payments to QuickBooks.

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7 articles

Marketing & customer care

Lead channels and spend, customer care follow-ups, the call center, the voice agent, and the homeowner portal.

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4 articles

Reports & dashboards

Sales by market, cash flow, collections, team performance, and the report screens.

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6 articles

Integrations

Connecting QuickBooks, measurement providers, suppliers, DocuSign, texting, calling, and Google.

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5 articles

AI & automations

Trussi AI, AI estimates, photo captions, automation rules, segments, and follow-up sequences.

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6 articles

Account & team settings

Users and roles, permissions, locations and branches, option lists, pipelines, custom fields, billing, and add-ons.

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Still stuck?

Talk to someone who has installed a roof.

From inside Trussi

Press Report an Issue at the bottom of the sidebar. It attaches the screen you are on, so we start with context.

Email or call

support@trussi.ai or (573) 6-TRUSSI. A person, during business hours, Central time.

Not a customer yet?

Book a demo and we will walk through the platform against how your company actually runs.