Uploading your own training videos
How the Training Hub add-on lets your company upload its own training videos alongside Trussi's library.
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What Training Hub adds
Help & Training, reached from the header, normally shows only Trussi's own library of walkthrough videos and written guides. The Training Hub add-on lets your company upload its own videos there too, visible only to your company, sitting alongside Trussi's library rather than replacing it.
It is a paid add-on, so it has to be turned on first: an account admin turns it on from the Add-ons catalog in account settings, where it is listed simply as Training. Until it is on, the Training tab in account settings explains that it is a paid add-on and links back to Add-ons; nobody can upload anything, and no company tab appears in Help & Training at all.
Uploading a video
Once the add-on is on, uploads happen from the Training tab in account settings. Opening that tab to look takes the View permission on Training Videos; uploading or deleting a video takes Modify on Training Videos. Every built-in role has View by default, but only Account Admin has Modify by default, so only Account Admins can upload or remove videos until you grant Modify to another role from Permissions.
To upload a video:
- Open account settings, then Training.
- Enter a Title (required) and, optionally, a Category (used to filter videos later in Help & Training; left blank, it files under "General").
- Choose a video file: MP4, MOV, or WebM, up to 2 GB and 60 minutes long.
- Click Upload video and watch the progress bar.
A newly uploaded video shows as Processing while it encodes, then flips to Ready on its own; only videos marked Ready are visible to the rest of the company. Deleting a video, with the trash icon and a confirmation, removes it everywhere immediately and for good.
Storage limit
Your account's training library shares one total-minutes quota across every video in it, 300 minutes by default. The Training screen shows a progress bar of minutes used against that quota. Once you reach the limit, new uploads are refused until you delete something to make room; there is no control on this screen to raise the quota yourself.
Who can see them
Everyone in your company can watch your uploaded videos under Help & Training, on web and on mobile, once Training Hub is on, with no separate viewing permission to grant for that. Watching is separate from managing: uploading or deleting a video still needs Modify on Training Videos, as above.
Where they sit next to Trussi's library
In Help & Training, your company's videos get their own tab, named after your company (or "My Company" if your account has no name set), and it appears first, ahead of Trussi's own Trussi tab and the written Guides tab, as soon as at least one of your videos has finished processing. If none have finished yet, that tab simply does not show, and Trussi's library and the guides are what your team sees instead. Categories you typed while uploading become filter chips inside your company's tab, the same way Trussi's own categories filter its tab. Opening a video, from either tab, plays it in the same viewer.
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