Pricing intel

Roofing CRM Pricing (What It Actually Costs)

Shop for a roofing CRM and you’ll notice a pattern fast: most vendors don’t publish a real price. You’ll see a "starting at" number, a "custom quote" button, or a base plan that turns out to be one of three or four separate line items once you actually price out a team. Here’s how those pricing models typically work, where the extra cost tends to hide, and what Trussi publishes instead.

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Why most roofing CRMs don’t publish a real price

The roofing CRM market leans heavily on sales-assisted pricing: a headline number for the smallest plan, then "contact us" for anything with real functionality. That’s common in B2B software generally, but it means the number in a search ad is rarely the number a real team ends up paying.

The pricing models you’ll run into

Flat per-user: every seat costs the same, regardless of role.

Per-seat by role: a base plan plus a per-user fee that varies depending on whether the seat is an admin, a sales rep, or a field technician.

Quote-only: nothing published beyond an entry tier - everything above it requires a sales call before you see a number.

Where the extra cost usually hides

E-signatures, SMS/texting, customer-facing portals, and measurement-report integrations (EagleView, RoofScope, HOVER) are commonly billed as separate add-ons rather than folded into the base rate. None of that is unusual for the category - it’s just easy to miss when you’re only looking at the headline plan price.

Before you sign

Questions worth asking on the demo

Which of these is billed separately from the base plan: e-signatures, the customer portal, SMS/texting, advanced reporting, or measurement-report integrations?

What does the next tier up cost at our actual headcount, not a hypothetical one?

Is there an onboarding or data-migration fee, and is it negotiable?

What happens to the price at renewal, and can we drop seats if we shrink?

Questions, answered.

Most vendors in this category use sales-assisted pricing: a headline number for the smallest plan, then a custom quote for anything with real functionality. It’s a common B2B software pattern, not specific to roofing - but it means the number in an ad rarely matches what a real team pays.

Three patterns are common: a flat per-user rate, a base plan plus a per-seat fee that varies by role (admin, sales, field technician), or a quote-only model with no published number past the entry tier. Each adds up differently depending on your team’s role mix.

E-signatures, SMS/texting, customer portals, and measurement-report integrations (EagleView, RoofScope, HOVER) are commonly sold as add-ons rather than included in the base plan - worth asking about explicitly before you sign.

Trussi is one published rate - $37 per user per month - with projects, estimating, production, job costing, dashboards, the mobile app, and e-signatures all included in that number. No separate quote, no add-on tier for the tools most contractors actually use day to day.

Keep reading

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